A new study finds that rude emails at work can lead to significant distress for employees. Researchers say that ‘active’ email rudeness is overloaded with strong negative emotions. By comparison, ‘passive’ email rudeness leaves people struggling with uncertainty. Passive email rudeness may create problems for employees’ sleep, which further puts them in a negative emotional state the next morning, thus creating a vicious cycle.
What new research reveals about rude workplace emails
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