The 5Rs of Cultural Humility: A Conceptual Model for Healthcare Leaders

Unconscious biases can have significantly negative consequences at all levels within healthcare organizations. Biased communication is a barrier to patient care, and unchecked biased physician-patient communications negatively affect health outcomes1. Moreover, unexamined biased communication from leaders normalizes biased behavior adopted by those they lead. This accepted behavior becomes embedded in cultural norms and has contributed to historical barriers in care, especially for marginalized populations 2.